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Policies
Returns: Due to the personalized nature of Twinkle Little Charms products under most circumstances we are unable to accept returns.The only returns accepted will be if an item is lost or damaged in shipping or if a mistake in spelling is made on our part. Payment:
Privacy: Twinkle Little Charms will not disclose to any third party or use other than for the purposes of this Agreement any information obtained during or in connection with the fulfillment of this Agreement, which is of a confidential nature relating to the business, products, services, or business strategies offered or employed by the Customer.
All items will be shipped via Priority Mail through the US Post Office. The price for shipping will be $7.95. This price includes insurance.
Please allow at least a minimum of 14 business days for delivery. Rush orders are available for an additional charge. Please email your request to info@twinklelittlecharms.com. Business days are Monday through Saturday, excluding holidays determined by the USPS. Occasionally, items are back-ordered. If this is the case, you will be notified in a timely manner. You will then be eligible for either a refund or credit for another item.
All jewelry items are gift wrapped in a beautiful sachet bag and include a gift card at no additional charge.
Gift certificates are available in any denomination you choose and may be redeemed on any of our products.
If you have any questions or concerns regarding any of our products, please email us at: info@twinklelittlecharms.com.
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